
FAQs
How do I get the best cooling from my FreezeLoop?
How do I get the best cooling from my FreezeLoop?
For the strongest cooling, freeze your FreezeLoop for 15 to 30 minutes, or keep it in the fridge for a longer, gentler chill. Once the core firms up, rest it around your neck and it starts cooling on contact right away.
Is it safe to wear against my skin?
Is it safe to wear against my skin?
Yes. The FreezeLoop has a soft TPU outer shell and a non-toxic phase-change gel core, so it cools comfortably without the harsh shock of ice or any risk of leaks. If you have very sensitive skin, you can wear it over a thin layer of clothing.
Will it fit me?
Will it fit me?
The flexible loop is one-size-fits-most and gently opens to slip around your neck, then holds its shape comfortably in place. It works well for adults and teens, whether you are commuting, working out, or relaxing outdoors.
How long does the cooling last?
How long does the cooling last?
You will feel cooling the moment it touches your neck, and it typically stays refreshingly cool for around 1 to 3 hours depending on the temperature around you. When it warms up, just re-freeze it and you are ready to go again.
How do I clean and store it?
How do I clean and store it?
Simply wipe the FreezeLoop down with a damp cloth, let it air dry, and keep it in the included pouch. It is built to be reused over and over, so a single loop lasts you season after season.
What if I don't like Chillora's FreezeLoop?
What if I don't like Chillora's FreezeLoop?
Try it for 30 days, and if you are not happy for any reason, we will refund you in full under our 30-day money-back guarantee. Your purchase is completely risk-free.
Cool Comfort, Zero Charging
No cords, no batteries, and no waiting for a charge. Just freeze your FreezeLoop and enjoy instant, refreshing relief the moment the heat hits.
Beat The Heat Hands-Free
The lightweight loop sits comfortably on your neck so your hands stay free to work, walk, or work out. Stay cool and focused all day without a bulky fan or messy ice packs.